Our History

With over 50 years of serving independent retailers, FMS has grown from a local accounting firm into an industry leader in retail financial solutions.

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1974

How It All Started

Founded in 1974, FMS began by providing bookkeeping and financial services to independent grocers in the mid-Atlantic region. At a time when most store owners were buried in receipts and ledgers, we helped bring order to the numbers — and insight to the decisions. Word spread. As our clients grew, so did our services.

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2005

Growing with Our Clients

FMS expanded into 3 offices.

As we grew, we didn’t chase trends — we built what our clients asked for, always with the realities of retail in mind.

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2021

Built for Independent Retail

FMS acquired GOT Systems, now known as Track-It™, adding product ordering, shrink tracking, markdown control, and grind log tools to our platform — strengthening our ability to meet the evolving needs of independent grocers.
Added 10+ offices across the country.

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2022

Expanded advisory and tax offerings

FMS Solutions acquired Retail Financial Services (RFS), a Minnesota-based company that provides accounting, tax preparation, and tax planning services to independent grocery stores. The acquisition allowed FMS to expand its services and technology solutions for multi-site retailers.

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2024

Transforming Labor Management for the Modern Workforce — and Celebrating 50 Years of FMS

In our 50th year serving independent retailers, we launched Workhappy™ — a next-generation labor management platform designed to streamline scheduling, onboarding, payroll, and team communication. Built for the modern workforce, Workhappy™ helps reduce turnover, save time, and meet the expectations of today’s tech-savvy employees — all while continuing our legacy of innovation and partnership.

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2025

Expanding Our Reach. Deepening Our Impact.

Launched Profit Hound™ - Our real-time performance dashboard gives independent businesses crystal-clear visibility — eliminating guesswork and turning data into confident action.
FMS acquired AMP Services and Merchants Accounting Services, deepening our expertise in restaurant financials and expanding our platform to serve even more independent operators.
Hosted the First-Ever FMS Profit Summit – Washington, D.C. - A 3-day gathering of independent leaders focused on breakthrough tools, next-level strategies, and actionable insights — capped off with an evening celebrating the best in independent grocery.

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Future

Built for the Future of Independent Business

Today, FMS supports over 6,800 independent retail locations across North America — from grocery and hardware to restaurants, pet, home goods, and garden supply. And we do it all with one goal:
To give independent business owners the tools, time, and clarity to run stronger, grow faster, and stay competitive — for the long haul.
We’re still innovating. Still simplifying complexity. Still standing beside the independent businesses that fuel their communities.
Our story continues — with every client we help scale, every store we support, and every new team member who joins our mission.
We’re not just a SaaS company.
We’re your partner.
And we’ve got your back — now, and in what’s next.

Why Independent Retailers Choose — and Stay With — FMS

50+
years of grocery-focused service
6,800
Stores across North American putting their trust in FMS
99
Additional stat about our business here
Built on Trust. Grown Through Partnership.
  • Growing with the Industry
  • Expanding Across North America
  • Investing in Innovation
  • Led by Industry Experts
  • Built to Serve. Built to Last.
image Growing with the Industry
As the grocery industry evolved through consolidation, competition, and new technologies, so did we. FMS expanded its offerings to include payroll, billbacks, AP/AR, and GL services, supporting growing operational complexity and compliance needs. In 2005, we made a strategic move into business intelligence and benchmarking, using data to help our clients make smarter decisions — a defining step toward our Smart Revenue philosophy.
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Today, FMS supports over 6,800 retail locations across the U.S., Canada, and the Caribbean. Our reach includes multi-store operators, cooperatives, family-owned chains, and independent stores, all of whom trust us to handle the financial engine of their businesses. We’ve also built strong relationships with industry associations, wholesalers, and buying groups, aligning our expertise with the needs of the entire independent retail ecosystem.
image Investing in Innovation
To stay ahead, we continue to invest in proprietary retail tools and technology. Our software suite now includes platforms for: - Accounting & Payroll - Labor Management (WorkHappyTM) - Inventory Management (Track It - Formerly GOT Systems) - Financial Dashboards & Reporting - Tax Strategy & Compliance
image Led by Industry Experts
Under the leadership of CEO Robert Graybill and a team of industry veterans, FMS combines financial expertise with deep operational knowledge. Many of our leaders have worked directly in retail and understand the daily realities of running a store — and it shows in our service.
image Built to Serve. Built to Last.
For over 50 years, FMS has remained focused, independent, and client-driven. We’re proud of our past — but even more excited about what’s ahead. With every report we send, every system we support, and every retailer we empower, we’re building a stronger future for the industries we serve.
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FAQs

How long has FMS been in business?
We’ve been proudly serving independent retailers since 1974 — over 50 years.
Do you only work with grocery stores?
While we’re rooted in grocery, we also support hardware, pet, garden, and other independent retail formats.
What’s your ownership structure?
FMS is a privately held, independent company with deep family-business values and long-term client relationships.
What sets you apart from newer tech firms?
Industry knowledge, long-standing client trust, and ability to combine service + software make us a valuable partner in retail.

We’ve been proudly serving independent retailers since 1974 — over 50 years.

Contact Us Today.

We’ve helped thousands of retailers strengthen their businesses over the last 50 years. Let’s talk about how we can help you.

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